Delivery Policy

Delivery Policy

Here at Slater & Reeves we pride ourselves on excellent customer service. Our food is prepared in pristine corporate kitchen in Tyseley, Birmingham. 

We will deliver your buffet/foodstuffs in chiller bags that at 8oC or under as part of our food safety policy guarantees. 

We will endeavour to deliver your order within the ordered slot or within reasonable time before hand leaving the food within the chiller bags on delivery. 

If at all we are going to be running late because of heavy traffic, breakdown or an act of god then we will notify you immediately.

This will keep the food safe to eat for up to 4 hours and as soon as the food is taken from the bags and set up at ambient temperature then a 2 hour display period should be adhered to by when any leftover high risk foods should be discarded.